Wireless Networks

You can access the wireless network anywhere on campus. There are two networks: UTU Visitor for Visitors and Eduroam.

Eduroam is a global network for university and research visitors, and the University of Turku is a participating member. It provides free, secure, and easy-to-use wireless internet access. University members can use the eduroam network not only at the University of Turku but also at other eduroam-affiliated organizations worldwide. Eduroam ensures a high level of security, encrypting your wireless device traffic to keep your connection safe.

More information regarding the Eduroam roaming service is available here.

Install on mobile devices

Geteduroam Application

Android

Download the application using this Play Store button:

iOS & iPadOS

Download the application using this App Store button:

Instructions:

First open the downloaded application.
Navigate to Eduroam configuration > Institution > Select an institution...
Type in "Turku" and select: "University of Turku" from the list.
Press Next...
Fill in your UTU username as username@utu.fi (please use the short form of your account, not your entire name).
Fill in your UTU password next (if you need to reset your password or you can't remember it, please visit idm.utu.fi to renew it).
Press CONNECT TO NETWORK.
Your Eduroam connection is now configured 👍

Installation on workstations

Eduroam CAT (Configuration Assistant Tool):

Windows

Linux

macOS

Windows

Download the installer from the following link: UTU-eduroam.exe
Go to the folder where you downloaded the file and double click to start the file.
- Wireless network eduroam added successfully.
  - OK
Select the wireless network eduroam at the bottom right of the screen.
- Enter the username form username@utu.fi and your utu-password
  - OK

Linux

Go to https://cat.eduroam.org with your browser
- Click here to download your eduroam installer
- Select your organisation
  - University of Turku
Go to the terminal folder where eduroam-linux-Turun_yliopisto-eduroam.py is downloaded
- Start the installation by typing: python3 eduroam-linux-Turun_yliopisto-eduroam.py
- This installer will only work properly if you are a member of University of Turku and the user group: eduroam. Do you want to continue?
  - Yes
enter your userid
- username@utu.fi
enter password
- utu-password
Installation successful
- OK
(Linux client releases are also available from this Github repository.)

macOS

Go to https://cat.eduroam.org with your browser
Press Click here to download your eduroam installer
Select your organisation
- University of Turku
Download your eduroam installer file and open it from your downloaded files (the file extension is .mobileconfig)
A profiles notification pops up: "Review the profile in System Settings if you want to install it."
- Tap the notification or navigate to Settings > Privacy & Security > Others > Profiles
- In the downloaded section you see eduroam®, double click it and install.
"Enter settings for the enterprise network "eduroam":
- Username: username@utu.fi
- Password: UTU-password
  - Next
"Enter settings for the enterprise network "Wired Network":
- System Username : username@utu.fi
- System Password: UTU-password
- Install
- "Profiles/MDM wants to make changes".
  - Username: macOS local account
  - macOS local account password
After installation you are left with the Profiles window. This can be closed and the machine should now be connected to eduroam.

Eduroam problem troubleshooting

Having trouble with your Eduroam connection?

Here are some troubleshooting steps for connectivity issues:

Make sure your password does not contain hyphens or special characters. Change your password at UTU Account Management (IDM) if required.
If your password is OK, try reinstalling your Eduroam profile again. Follow the instructions listed above.
If reinstalling did not work, try forgetting your network and connecting again. Below are OS-specific instructions on how to proceed:

Windows 10/11

Click the Network icon on the lower right corner of your screen
Click Network & Internet settings
Click Wi-Fi / WLAN on the left side of the window.
Under Manage known networks, click the network you want to delete
Click Forget. The wireless network profile is deleted.
Try connecting again / reinstall using Eduroam CAT as specified above.

macOS

Step 1

Deleting saved Mac credentials
Select Spotlight (Cmd ⌘ + Spacebar) or click magnifying glass in the top right corner of the screen
Write Keychain Access and press Enter
On the left side of the window, select the login Keychain and the All items Category
Delete eduroam and eduroam certificate. (eduroam 802.1X Password and radius-01.utu.fi)

macOS_avainnippu

Enter your Mac password if prompted

Step 2

Forgetting a wireless network
Select the Wi-Fi symbol along the top menu bar and click on Open Network Preferences

Avaa verkkoasetukset_macOS

Click the lock to make changes
Click on Wi-Fi in the menu on the left
Click Advanced located at the bottom right of the window
Delete networks by selecting it and then click the "-"(minus) button

Preferred networks

Linux

Depending on your Linux distro and installation, these instructions can differ.

Open the command line / terminal.
Enter the following command to display your saved networks:
- nmcli connection show
Check if you see eduroam on the list.
If eduroam is on the list, proceed to remove the connection:
- nmcli connection delete eduroam
  or using the UUID which was printed on the connection list:
  nmcli connection delete uuid <uuid>

iOS/iPadOS

Launch settings
Tap Wi-Fi
Tap next to the Wi-Fi network you want to forget
Tap Forget This Network
To confirm this, Tap Forget

Android

Depending on your phone's manufacturer, these settings could be different:

Launch settings
Tap Connections
Tap Wi-Fi
Turn Wi-Fi on
Tap in the top right corner of the screen. Tap Advanced
Tap Manage networks
Tap Wi-Fi network you want to forget (eg. eduroam)
Tap FORGET

Eduroam security and reliability

Eduroam is a secure wireless network with strong encryption and reliable authentication. When logging in to Eduroam, your username and password are always verified by your home organization, ie when you use utu.fi your username and password will be sent to the University of Turku servers for verification.

For secure use of Eduroam, you must not give your username and password to servers other than the University of Turku. This can be confirmed by establishing a credit relationship with the University of Turku before using Eduroam.

Important relationship settings for security:

Servers: radius-01.utu.fi, radius-02.utu.fi

Certificate trust chain: DigiCert High Assurance CA-3
DigiCert High Assurance EV Root CA

If you do not predefine the credit relationship with the servers and their certificates, please check with the information above that you will be enrolling in the University of Turku servers when requesting confirmation for the connection.
Eduroam does not use browser authentication, so do not enter your UTUs on any eduroam site.

In Eduroam, wireless traffic is always encrypted, so your surfing is protected from eavesdropping. You can use a VPN connection to encrypt the entire journey from your own computer to the University of Turku. You may also need a VPN connection to access the services of the University of Turku from another university's eduroam network.

UTU Visitor

UTU Visitor is a wireless campus network designed for visitor use. Login to the network is done through the self-service portal.

UTU Visitor Network User's Guide

Connecting to UTU Visitor

To access the UTU Visitor network, select it from the list of available wireless networks on your computer. If you see the UTU Staff network, please note that it is reserved for university-managed devices only.

Once connected, open your web browser to be redirected to the registration page. If your browser is not redirecting to the portal, type neverssl.com into your browser's address field.

On the registration page, you will need to enter a name, email address (to which the credentials will be sent) and accept the terms of the network. You will then be automatically logged in and the browser page will be redirected to the Guide service.

Network Restrictions

Only normal browser traffic, tunneling protocols, and secure email traffic are allowed on the UTU Visitor network. Codes are valid for 8h and you can import up to two devices with one account.